Mon, 05 Apr 2004

Indian call centres 'pose security risk'

Another "hidden cost" of offshoring. Wages in India are typically 10-20% of US wages, so a call center worker there might make a dollar an hour. If you assume a 40 hour week (which is a big assumption) that makes a years wages about $2000 US. Which would be a pittance to get ahold of Bill Gates credit card numbers...

Criminals are believed to be trying to bribe Indian call centre workers to get access to customer credit card details. Call centre workers have been offered up to a year's wages for credit card numbers, according to the Evening Standard.

A year's wages for customer details...

(link) [The Register]

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