Wed, 14 Apr 2004

Offshore analysts speak with forked tongue

Here's a bit of the outrageous baloney being reported here:

We've heard managers speak of how Indian employees "love doing repetitive tasks", how cutting 1,000 jobs in Ohio gave one call-centre manager a "fantastic opportunity to move up the value chain to project management", and how touched one executive was by the maturity of his staff training up Indian counterparts to replace them for a third of their wages.
Of course, as the article points out, there's nary a word about Kevin Flanagan, the Bank of America employee who shot himself after he lost his job in an outsourcing initiative.

Rightshore, anyshore...

(link) [The Register]

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