15 Oct 2007
Why Flying Now Can Kill

There's another word for overbooking: it's fraud. Selling something you don't have. Theft. If I tried to do with my eggs and meat what airlines try to get away with selling tickets, I'd rapidly find myself explaining to guys in blue suits and carrying guns why I took somebody's money and then failed to deliver the product they paid for.

The stressful, often incendiary situations created by overbooking infuriate perfectly healthy, well-adjusted passengers.

(link) [Washington Post]

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06:46 /Politics | 1 comment | permanent link